Terms & Conditions

This ("Solo Luxury") Terms of Use (“Terms”) governs your access to and use of Solo Luxury website located at www.sololuxury.co.in (the “Site”) and services (collectively the Site and services are referred to as “Services”). Read these Terms carefully. 
By browsing, accessing, creating an account, or using Solo luxury Services in any manner, you agree to be bound by these Terms and Solo Luxury’s Privacy Policy, which is incorporated by reference. Solo Luxury may modify these Terms prospectively; and your use of the Services after notice of modification, which may be provided by displaying the notice generally through the Services, will constitute your acceptance of the modifications.

 1. User Requirements.

You may use the Services only if you can form a binding contract with Solo Luxury, and only in compliance with these Terms and all applicable laws. If you create an account, you must provide Solo Luxury with accurate and complete information. If you open an account on behalf of a company, organization, or other entity, then (a) “you” includes you and that entity, (b) you represent and warrant that you are authorized to bind the entity to these Terms, and (c) you agree to these Terms on the entity’s behalf. If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur from your account, whether or not authorized by you. You must immediately notify Solo Luxury of any unauthorized use of your account credentials or any other breach of security which you become aware of. Solo Luxury will not be liable for any loss or damage arising from your failure to comply with this section. We reserve the right to send transactional emails and SMS's related to any order placed by you and you agree that the same will not tantamount to spam. By submitting your mobile number, you agree to receive calls/SMS's from us or our authorized representative, irrespective of your registration on Do Not Disturb (DND) with your telecom service provider. You agree to receive transaction and promotion SMS from us.

2. Grant of Limited License.

Subject to your strict compliance at all times with these Terms and all applicable laws, Solo Luxury grants you a personal, limited, non-exclusive, non-transferable, and revocable license to access the Services for personal (non-commercial) use (the “License”). Solo Luxury may revoke or terminate the License granted in its sole discretion, at any time. All rights and licenses not expressly granted to you in these Terms are retained by The Solo Luxury.

3. Copyright and Trademark

All information and content available on or through the Services, including but not limited to, any text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software (“Content”) is the property of Solo Luxury or its content supplier(s) and protected by the United States and international copyright laws and other intellectual property laws. The compilation of all content on the Site is the exclusive property of Solo Luxury.

4. Feedback

Any ideas, questions, comments, suggestions, or feedback regarding any Services (“Feedback”) which that you send to Solo Luxury is non-confidential and shall become the sole property of The Solo Luxury. We have no obligation to you of any kind, monetary or non-monetary, with respect to Feedback, and The Solo Luxury is free to reproduce, use, disclose, exhibit, display, transform, create derivative works from and distribute the Feedback to others without limitation or obligation.

5.Third-Party Links, Sites, and Services.

The Services may contain links to third-party websites, services, or content not owned or controlled by The Solo Luxury. We do not endorse or assume responsibility for any such third-party sites, services, or content. If you access a third-party website, service, or content from the Services, you do so at your own risk and agree that Solo Luxury will have no liability arising from your use or access to any third-party website, service, or content.

6.General Obligations and Restrictions

You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Services for any purpose. Moreover, you agree that you will NOT do the following:

  Post or otherwise make available any software viruses or any other computer code, file, or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

 Copy any portion of the Services, any underlying content, or source code;
 Remove, alter, or obscure any copyright, trademark, or other proprietary notices;
 Access without authorization any networks, systems, or databases used in providing the Services, or access or use any information contained therein for any purpose;
 Attempt to probe, test, hack, or otherwise circumvent any security measure(s);
 Interfere with or disrupt the use and enjoyment by others of the Services;
 Engage in “framing,” “mirroring,” or otherwise simulating the appearance and function of the Services; or
 Use manual or automated software, devices, scripts, robots, or other means or processes to access, scrape, or crawl the Services or any related data or information.

7. Indemnity

You agree to hold harmless, defend, and indemnify Solo Luxury from all liabilities, claims, demands, and expenses (including, but not limited to, reasonable attorneys’ fees and costs), that are due to, arise from, or otherwise relate to your conduct, use, or misuse of the Services, including without limitation, any actual or threatened lawsuit, demand or claim made against Solo Luxury by a third party that arises out of or relates to (i) any intellectual property rights or other proprietary rights of any third party, (ii) your breach of these Terms, or (iii) your use of the Services. Solo Luxury may assume exclusive control of any defence of any matter subject to indemnification by you, and you agree to cooperate with Solo Luxury in such event. 

8. Payment Authorization; Pricing Errors

If you purchase an item or items, you authorize Solo Luxury to charge the credit card or other payment account provided and receives payment from your credit card or other payment account provided. You agree to pay for your purchase(s) in accordance with the issuing bank cardholder or account agreement. You certify that you are an authorized user of the credit card or other payment account provided. You agree you are responsible for any insufficient funds or charge-back fees, and you authorize Solo Luxury to charge the credit card or other payment account provided for such fees. You understand and acknowledge typographical errors or mistakes regarding product pricing information (“Pricing Error”) may occur from time to time. You irrevocably authorize Solo Luxury to cancel any order you place that contains a Pricing Error (as determined by Solo Luxury in its sole discretion), even if payment has been received or your credit card has been charged for the order. Solo Luxury will notify you of the Pricing Error and order cancellation. Solo Luxury will refund the full payment amount received (if any) for an order cancelled due to a Pricing Error, or if your credit card has been charged for a cancelled order due to a Pricing Error, Solo Luxury will issue a credit to your credit card in the amount of the charge for the cancelled order.

9. Limited Authenticity Warranty

Solo Luxury guarantees the authenticity of every item it sells. The time frame for you to make a claim and your remedy for a claim based upon Solo Luxury’s guarantee of authenticity are limited. To make a claim, you must place the return request of the item to Solo Luxury within 72 hours of your receipt of the item in accordance with Solo Luxury Return Policy, which is incorporated by reference. You are responsible for the cost of shipping to return the item to Solo Luxury. Your sole and exclusive remedy for a claim based upon Solo Luxury guarantee of authenticity is a refund of the purchase price, excluding shipping costs, you paid for the returned item in accordance with Solo Luxury Return Policy.

10. Disclaimer

EXCEPT FOR THE LIMITED AUTHENTICITY WARRANTY DESCRIBED IN SECTION 9 ABOVE, THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, SOLO LUXURYSPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE;

11. Limitation of Liability

IN NO EVENT SHALL SOLO LUXURY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR OTHER DAMAGES, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE ARISING OUT OF OR IN ANY WAY CONNECTED WITH: (I) USE OF THE SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGE CAUSED BY ANY RELIANCE ON, OR ANY DELAYS, INACCURACIES, ERRORS OR OMISSIONS IN, ANY OF THE SERVICES; (II) ANY INABILITY TO USE THE SERVICES FOR WHATEVER REASON; OR (III) ANY GOODS OR SERVICES DISCUSSED, PURCHASED OR OBTAINED, DIRECTLY OR INDIRECTLY, THROUGH ANY SERVICES, IN EACH CASE EVEN IF SOLO LUXURY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Mumbai jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and exclusions may not apply to you.

12. Dispute Resolution

ANY DISPUTE, CLAIM OR CONTROVERSY BETWEEN YOU AND SOLO LUXURY RELATING IN ANY WAY TO THESE TERMS OR YOUR ACCESS TO OR USE OF THE SERVICES, WHETHER BASED IN CONTRACT, STATUTE, REGULATION, ORDINANCE, TORT (INCLUDING, WITHOUT LIMITATION, FRAUD, MISREPRESENTATION, FRAUDULENT INDUCEMENT, OR NEGLIGENCE), OR ANY OTHER LEGAL OR EQUITABLE THEORY (“DISPUTE”), WILL BE RESOLVED BY BINDING ARBITRATION IF IT CANNOT BE RESOLVED THROUGH NEGOTIATION AS SET FORTH IN THIS SECTION 12.
ARBITRATION MEANS THAT THE DISPUTE WILL BE RESOLVED BY A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY.
If you have a Dispute with Solo Luxury you must send written notice describing the Dispute to The Solo Luxury to allow Solo Luxury an opportunity to resolve the Dispute informally through negotiation. Your notice must be sent to the following address: Solo Luxury, Attn: Legal Department, 703, Hubtown Viva, Jogeshwari east. Mumbai-400060 If we have a Dispute with you, we will send written notice (email or letter) describing the Dispute to you. The parties agree to negotiate resolution of a Dispute in good faith for no fewer than 30 days after notice of a Dispute has been provided. If the Dispute is not resolved within 30 days from receipt of notice of the Dispute, you or Solo Luxury may proceed to have the Dispute resolved through arbitration as each party’s exclusive Dispute resolution process (except for the limited exceptions set forth above).
YOU AND SOLO LUXURY EACH WAIVE ALL RIGHTS TO CONDUCT DISPUTE RESOLUTION PROCEEDINGS IN A CLASS ACTION OR CONSOLIDATED ACTION. YOU AND SOLO LUXURY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS, WITH THE SOLE EXCEPTION OF REPRESENTATIVE SUITS THAT ARE PERMITTED BY, AND DEEMED UNDER LAW. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL.

13. Time Limitation on Claims

You agree that, regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to these Terms or your use of the Services must be filed within one year after such claim or cause of action arose. Any claim not filed within the foregoing one-year period will be forever barred.

14. General Provisions

If any parts of these Terms are held to be invalid or unenforceable, the unenforceable part will be given effect to the greatest extent possible, and the remaining parts will remain in full force and effect. If we do not enforce a breach of these Terms, that does not mean that Solo Luxury has waived our right to enforce the Terms against you or others. You may not assign or transfer these Terms (or your Account or License to use the Services) to anyone without Solo Luxury written consent. However, you agree that Solo Luxury may assign these Terms without notice or consent. There are no third party beneficiaries to these Terms, other than as explicitly provided herein. These Terms supplement and are in addition to terms and conditions for buyers, sellers, and consigners found on the website at www.sololuxury.co.in. If there is a conflict, these Terms govern and supersede any conflicting terms or conditions for buyers and co-signers.